My boyfriend passed the application stage of recruitment to be a police officer and received that news on January 3rd. He received a letter today however informing him that due to his non-attendance of the assessment day on the 13th of February, his application would be withdrawn. He had checked his mail and email every day since the news of his application and had still received no information of when the assessment would be, which is therefore why he missed it. Is there anything he can do seeing as it was not his fault he missed the assessment? Thanks!